A company is releasing a business-critical application. Before the release, the company needs strategic planning assistance from AWS. During the release, the company needs AWS infrastructure event management and real-time support. What should the company do to meet these requirements?
Select an option, then click Submit answer.
Reference / correct answer:
Sign up for AWS Enterprise Support
Most accepted answer: C. Sign up for AWS Enterprise Support
Community votes: C=3, D=1
C. Sign up for AWS Enterprise Support AWS Enterprise Support provides strategic planning assistance, infrastructure event management, and real-time support for critical business applications. It includes access to a Technical Account Manager (TAM) who can assist with planning and operational support, as well as 24/7 access to AWS experts for help with infrastructure events and real-time issues. D. AWS Professional Services: This service offers consulting for strategic planning and implementation but does not include ongoing real-time support or infrastructure event management, which is provided by AWS Enterprise Support. upvoted 7 times
Selected Answer: C business-critical upvoted 1 times
Selected Answer: C C. Sign up for AWS Enterprise Support AWS Enterprise Support provides: Strategic planning assistance through a designated Technical Account Manager (TAM) who helps you prepare architecture and launch plans. Infrastructure Event Management (IEM) for business-critical launches, giving you prescriptive guidance and additional monitoring before, during, and after the event. Real-time, 24 × 7 access to senior cloud support engineers for proactive and reactive issues. These features together meet the company’s need for both pre-release planning and real-time support during the application’s release. upvoted 1 times
Selected Answer: C To get strategic guidance before the release, and real-time support and Infrastructure Event Management during the release, the company should sign up for AWS Enterprise Support (Option C). Not D D. Contact AWS Professional Services AWS Pro Services help with short-term technical engagements (e.g., migrations, architecture design), but do not provide ongoing support or IEM during launches. upvoted 1 times
Selected Answer: D The company needs strategic planning assistance and real-time infrastructure event management during the release of its business-critical application. These requirements align with AWS Professional Services, which provides expertise for strategic planning, implementation, and support during critical projects, including application releases, whereas while AWS Enterprise Support provides 24/7 access to technical assistance and guidance, it does not focus on strategic planning or deployment assistance to the same degree as AWS Professional Services. upvoted 1 times 2682f50 1 year, 4 months ago My answer is C. The reason not D because AWS Professional Services is a team of AWS experts focused on helping customers design, architect, and deploy solutions. They can provide strategic planning assistance before the launch, such as architecture design, migration planning, or launch strategy. However, AWS Professional Services primarily focuses on consulting and project-based work. It does not directly provide infrastructure event management or 24/7 real-time support during the launch. Those capabilities are typically offered through AWS support plans like Enterprise Support. Therefore, this option meets the pre-launch requirement but not the during-launch need for real-time support. upvoted 1 times ...
