Question 1
(Topic 1)
You are using Atlassian Intelligence answers with the virtual agent. Customers are finding that none of their questions are being answered with knowledge base articles. Identify the root cause. Reveal Solution Hide Solution Discussion Correct Answer: B 🗳️
Select an option, then click Submit answer.
- ○ Knowledge base view setting is set to “Only Confluence users”.
- ○ Confluence space settings do not allow anonymous access.
- ○ The low confidence branch in the Match Intent Standard flow is not yet configured.
- ○ Customers do not have a Confluence license.
