When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST:
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- ○ conduct a survey of end users to determine the project goals.
- ○ prepare a detailed layout of the equipment and cabling requirements.
- ○ identify the key decision makers and stakeholders in the client’s organization.
- ○ consult with the project manager to determine the availability of staff to complete the installation.