Free CIC-101-01 – Genesys CIC-101-01 Practice Test Question

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Question 1 (Topic 1)

You need to create IP Managed Phone objects for 300 Polycom phones that are the same model. They all need the same basic default settings in Interaction Administrator. What component, in Interaction Administrator, is designed to help you to configure these phone object settings easily, and efficiently when you are importing them into the system? Reveal Solution Hide Solution Discussion Correct Answer: C πŸ—³οΈ

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  • β—‹ The User Phone Assistant
  • β—‹ Station templates
  • β—‹ Managed IP Phone templates
  • β—‹ The Station's Assistant