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Free GCP-GC-ARC – Genesys GCP-GC-ARC Practice Test Question

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Showing 1–3 of 3 questions

Question 1 (Topic 1)

What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?

Select an option, then click Submit answer.

  • ○ Timeout
  • ○ Inter-Digit Timeout
  • ○ No Entry Timeout
  • ○ Menu Selection Timeout
Question 2 (Topic 1)

When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.

Select an option, then click Submit answer.

  • ○ True
  • ○ False
Question 3 (Topic 1)

Which function is used as part of the decision to route to a different location based on the domain of the sender’s email address?

Select an option, then click Submit answer.

  • ○ MakeEmailAddress()
  • ○ EmailAddressLocalPart()
  • ○ EmailAddressDomainPart()
  • ○ EmailAddressDomain()