Question 1
(Topic 1)
Which of the following about key business activities of the SQA key role “customer voice listener” is incorrect? Reveal Solution Hide Solution Discussion Correct Answer: B 🗳️
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- ○ Regularly summarize the closed-loop improvements on the voice of customers, and organize related domains to make dedicated improvements for common issues.
- ○ Regularly organize visits to high-level customers.
- ○ Regularly collect customers’ requirements on safety and quality.
- ○ Organize efforts to analyze customer requirements, improve countering measures, and conduct closed-loop management.