Free ITILFND-V5 – Itil ITILFND-V5 Practice Test Question

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• ○ A person or group that has its own functions and authorities
• ○ A person or group that authorizes a change
• ○ The role that defines the requirements for a service
• ○ The role that authorizes the budget for service consumption

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• ○ To define and manage process activities for service delivery
• ○ To perform day-to-day service operations
• ○ To ensure organizational activities are directed and controlled
• ○ To provide detailed technical guidance for service design