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Free AB-100 – Microsoft AB-100 Practice Test Question

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Showing 10–12 of 12 questions

Question 10 (Topic 3)

You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer Service representatives. You need to recommend a testing solution that meets the following requirements: Evaluates agent effectiveness during active sessions Validates whether the agent delivers accurate and helpful responses Provides measurable, actionable insights for continuous improvement What should you recommend?

Select an option, then click Submit answer.

  • ○ Track resolution, deflection, and accuracy by using dashboards and use scripts to ensure consistent responses.
  • ○ Perform load testing to validate how the agent scales under a high chat volume.
  • ○ Review historical tickets to find agents that have the shortest resolution times.
  • ○ Measure uptime and page load times.
Question 11 (Topic 3)

DRAG DROP - A company has a cloud-based AI solution that uses Azure OpenAI models. You need to design a monitoring solution that meets the following requirements: • Monitors performance metrics and operational health for the models • Monitors AI apps and agents for compliance • Uses Azure-native capabilities • Minimizes development effort What should you use for each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Answer is in the explanation below.

Question 12 (Topic 3)

A company has Microsoft Copilot Studio agents. The company plans to deploy custom connectors across development, test and production environments. You need to design an application lifecycle management (ALM) process to ensure consistency and prevent direct editing in production. Which two actions should you include in the design? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Select an option, then click Submit answer.

  • ○ Deploy managed solutions to production.
  • ○ Deploy unmanaged solutions to production.
  • ○ Manually rebuild the agents in each environment.
  • ○ Move the agents between the environments by using data export and import.
  • ○ Include agents and connectors in a solution.