Question 1
(Topic 1)
What is the main difference between capacity management and demand management? Reveal Solution Hide Solution Discussion Correct Answer: A 🗳️
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- ○ Capacity management focuses on resource-related aspects, while demand management centers on the business and user needs related to service delivery.
- ○ Capacity management focuses on service quality, while demand management manages supplier performance.
- ○ Capacity management focuses on technical capacity, while demand management focuses on business needs.
