Question 1
(Topic 1)
An insurance company wants to prevent duplicate claims for the same incident. The system must check the Customer name field first, followed by the Incident details field group. Which two configurations should you apply together in the Search duplicate Cases Step to achieve this goal? (Choose two.)
Select an option, then click Submit answer.
- ○ Incident details as weighted conditions.
- ○ Incident details as basic conditions.
- ○ Customer name as a basic condition.
- ○ Customer name as a weighted condition.
