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Free Advanced-Cross-Channel – Salesforce Advanced Cross Channel Accredited Professional Exam Practice Test Question

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Showing 1–3 of 5 questions

Question 1

What data is there in mobile connect demographics, select3

Select all that apply, then click Submit answer.

  • ○

    City
  • ○

    Region
  • ○

    Email
  • ○

    First name
  • ○

    channel
Question 2

3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

Select all that apply, then click Submit answer.

  • ○

    switched off
  • ○

    SMS sent to landline number
  • ○

    mobile is in another call
  • ○

    out of cellular network coverage
  • ○

    Low battery
Question 3

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

Select an option, then click Submit answer.

  • ○

    Some automation activity is using the inbox message
  • ○

    The message is already scheduled/active
  • ○

    The message has already been sent. (once started to send cannot mark as inactive)