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Free DEV-450 – Salesforce Certified Administrator (SP 18) Practice Test Question

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Showing 1–3 of 10 questions

Question 1

Universal Containers is onboarding ten new employees in two weeks.

Which two methods should a System Administrator use to create user records in Salesforce, without activating them? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Create them with the User Import Wizard, and ensure that Active is unchecked.
  • ○

    Schedule a Time-Dependent Workflow to create users in two weeks.
  • ○

    Click Add Multiple Users, and ensure that Generate New Password and Notify User Immediately are unchecked.
  • ○

    Create a .csv file, ensure that IsActive = False, and use the data loader to insert.
Question 2

Which two statements are correct regarding an approval process? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    An approval action defines the result of record approval or rejection.
  • ○

    An assignment rule defines the approver for each process step.
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    The approval history related list can be used to track the process.
  • ○

    A delegated approver can reassign approval requests.
Question 3

Universal Containers uses a Private data access model for Cases. Support agents own cases, and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access? (Choose two.)

Select all that apply, then click Submit answer.

  • ○

    Case owners manually add product specialists to ad hoc case teams.
  • ○

    Case owners configure pre-defined case teams.
  • ○

    A case escalation rule assigns ownership to product specialists.
  • ○

    Administrators configure pre-defined case teams and assignment rules.