← Back to exam page

Free PUBLIC-SECTOR-SOLUTIONS-ACCREDITED-PROFESSIONAL – Salesforce PUBLIC-SECTOR-SOLUTIONS-ACCREDITED-PROFESSIONAL Practice Test Question

Loading demo links...

Showing 1–2 of 2 questions

Question 1 (Topic 1)

A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits. What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits? (Choose three.)

Select an option, then click Submit answer.

  • ○ Link Cases to Permits
  • ○ Link Inspections and Visits to Permit Applications
  • ○ Configure Action Plans on Cases and Permits
  • ○ Configure Inspections and Visits
  • ○ Set up Business Rules Engine (BRE) to determine Complaint validity
Question 2 (Topic 1)

The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

Select an option, then click Submit answer.

  • ○ Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
  • ○ Create a guided OmniScript guided process to define due diligence steps, related tasks, and documents to collect.
  • ○ Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
  • ○ Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.