Free CIS-DF Servicenow CIS-DF Practice Test Question - Page 3

Question 7 (Topic 3)

DRAG DROP - A CMDB Administrator seeks to understand the available tools for preventing, addressing, and remediating duplicate CIs. Drag and drop each feature with the corresponding outcome. Some options may not apply.

Answer is in the explanation below.

Question 8 (Topic 5)

A Service Portfolio Manager wants to know what Application Services their Business Service Offerings depend on. What stage of CSDM would map this relationship?

Select an option, then click Submit answer.

○ Foundation
○ Fly
○ Run
○ Walk
○ Crawl

Reference / correct answer:

Run

Most accepted answer: C. Run

Community votes: C=3, D=2

Selected Answer: D Answer: D. Walk Explanation: - Fundation: Focus on Reference Data, Targest Users, Groups, Locations, Companies, Establishes the core data structure needed for platform ownership and routing. - Crawl: Focus on Application, Pimary Target Tech Stack & App Environments, Stops treating infrastructure as loose parts. - Walk: Focus on Business Service, Targets Business Consumers, Enables business impact assessment for ITSM. - Run: Focus on Techinical Services, Targets The Support Teams, Establishes OLAs, commitments, and exact support boundaries. - Fly: Focus on Strategic Value, Targets Executive & Risk Stakeholders, Drives TCO calculations, automated DevOps, and data privacy security risk mapping. upvoted 2 times

Selected Answer: C CSDM implementation recommendation does not establish Business Services and Business Service Offerings until the Run phase. accurate mapping between Application Services and Business Service Offerings is in the Run Phase. upvoted 2 times sephereth 1 month, 3 weeks ago Why C is incorrect: The Run stage focuses on the technical support teams, mapping Technical Service Offerings down to the underlying infrastructure CIs to establish operational routing and OLAs. upvoted 1 times ...

Why C is incorrect: The Run stage focuses on the technical support teams, mapping Technical Service Offerings down to the underlying infrastructure CIs to establish operational routing and OLAs. upvoted 1 times

Selected Answer: D It should be D upvoted 3 times

Selected Answer: C Under the Run tab, note the following metrics are maintained or improved based on your previous configurations. • Business Service Offerings with Application Service Relationship • Application Services with Business Service Offering Relationship • Base System Service Tables • Services Using Base System CMDB Tables upvoted 4 times sephereth 1 month, 3 weeks ago Why C is incorrect: The Run stage focuses on the technical support teams, mapping Technical Service Offerings down to the underlying infrastructure CIs to establish operational routing and OLAs. upvoted 1 times ...

Question 9 (Topic 1)

A CMDB Administrator aims to utilize CSDM life cycle field mappings to better align with CSDM best practices. What is the next step to take after selecting the Enable Life Cycle Sync button?

Select an option, then click Submit answer.

○ Resolve any incomplete field mappings identified in the Discrepancy Report
○ Fix the incorrect values in the Life Cycle Stage to match legacy values
○ Activate the CSDM Life Cycle field mappings

Free CIS-DF – Servicenow CIS-DF Practice Test Question