Free CIS-DF Servicenow CIS-DF Practice Test Question - Page 4

Question 10 (Topic 3)

A CMDB Administrator utilizing the CMDB Data Foundations Dashboard sees an issue and wants to run a playbook. Which types of documentation can they expect to be provided in a playbook? (Choose two.)

Select an option, then click Submit answer.

○ Root Cause
○ Automated Remediations
○ Problem Analysis
○ Problem Overview

Reference / correct answer:

Problem Overview

Most accepted answer: D. Problem Overview

Community votes: A=1, C=4, D=5

Selected Answer: CD When utilizing a playbook for the CMDB Data Foundations Dashboard, a CMDB Administrator can expect to be provided with two primary types of documentation: Problem Analysis: Step-by-step guidance to investigate, validate, and isolate the root cause and scope of the data quality issue. Problem Overview: High-level context explaining the specific configuration issue, its business impact, and recommendations for correction upvoted 1 times

Selected Answer: CD Answer: C. Problem Analysis D. Problem Overview Explanation: so the playbook walks you through diagnosing the data gaps, the formal section heaaders explicitly use the terms Problem Overview and Problem Analysis, however, rather than a section labelled "Problem analysis" as an independent documentation type alongside the actual root cause analysis.... so correct should actually be A and D, but the exam answer is C and D. soo suck it up losers upvoted 1 times

Selected Answer: CD Problem Analysys and Problem Overview. When you look at a KB you will se Table of Contents - Summary - Problem Overview - Executive Summary - Problem Analysys - Remediation Plays - Data Governance. upvoted 2 times

Selected Answer: AD CMDB Data Foundations Dashboard Playbook structure: Problem Overview (what is it) + Root Cause (why is it happening) + Remediation Steps (how to fix it) upvoted 1 times

Selected Answer: CD CD are correct upvoted 2 times

Question 11 (Topic 5)

The Application Portfolio Management team is asking for help modeling platforms as Business Applications. How would this be mapped in CSDM using the ServiceNow Platform in the Incident and Change applications?

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○ ServiceNow Platform, Incident, and Change would all be web based Architecture type. Incident and Change would have a reference to ServiceNow Platform.
○ ServiceNow Platform would be an Architecture type of Platform Host. Incident and Change would be Platform Applications and have a reference to ServiceNow Platform.
○ ServiceNow Platform, Incident, and Change would all be web based Architecture type. A Depends On relationship would be created between ServiceNow Platform and Incident and Change.
○ ServiceNow Platform would be an Architecture type of Platform Host. Incident and Change would be Platform Applications. Then a Depends On relationship would be created between ServiceNow Platform and Incident and Change.

Reference / correct answer:

ServiceNow Platform would be an Architecture type of Platform Host. Incident and Change would be Platform Applications and have a reference to ServiceNow Platform.

Most accepted answer: B. ServiceNow Platform would be an Architecture type of Platform Host. Incident and Change would be Platform Applications and have a reference to ServiceNow Platform.

Community votes: B=4, D=1

Selected Answer: B Answer: B. ServiceNow Platform would be an Architecture type of Platform Host. Incident and Change would be Platform Applications and have a reference to ServiceNow Platform. Explanation: Under the Common Service Data Model (CSDM) architecture for modeling modular systems and software-as-a-service (SaaS) platforms, ServiceNow utilizes a native, dedicated Platform-to-Application hierarchy inside the Business Application table. upvoted 2 times

Selected Answer: B Platform Applications reference a Platform Host rather than using Depends On relationships upvoted 1 times

Selected Answer: B The key distinction is the relationship mechanism — Platform Applications use a built-in reference field to the Platform Host, which is structurally different from creating a manual Depends On relationship. upvoted 3 times

Selected Answer: B D sounds almost right, but it adds a "Depends On" relationship. B is right - The platform itself (ServiceNow Platform) gets the Architecture type "Platform Host" The apps running on it (Incident, Change) are typed as "Platform Applications" Platform Applications hold a direct reference field pointing back to their Platform Host upvoted 2 times

Selected Answer: D D is correct upvoted 3 times sephereth 1 month, 3 weeks ago The reason D is incorrect comes down to a strict rule in ServiceNow's CSDM data integrity: You should almost never create manual CI relationships ([cmdb_rel_ci]) between two records in the Business Application table. upvoted 1 times ...

Question 12 (Topic 3)

A CMDB Administrator has a number of similar de-duplication tasks that need to be remediated in bulk. How does the Administrator achieve this?

Select an option, then click Submit answer.

○ Utilize the Duplicate CI Remediator Wizard
○ Configure and run a custom de-duplication background script
○ Create de-duplication tasks manually and remediate each
○ Create and run a de-duplication template

Free CIS-DF – Servicenow CIS-DF Practice Test Question