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Free CERTIFIED-SALES-CLOUD-CONSULTANT – Salesforce CERTIFIED-SALES-CLOUD-CONSULTANT Practice Test Question

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Showing 7–9 of 24 questions

Question 7 (Topic 1)

A Sales Rep at Cloud Kicks has a requirement to have access to all child Accounts of the Accounts they own. The Organization-wide Default setting for Account is private. What happens if a user has access to a parent Account?

Select an option, then click Submit answer.

  • ○ Access to child Account will need to be manually added.
  • ○ The user will have access to child Account records.
  • ○ Access can be granted by setting up a sharing rule via Account Hierarchy.
  • ○ The user will have access to all Accounts if ג€Grant Access using Hierarchiesג€ is enabled.
Question 8 (Topic 1)

The Cloud Kicks website Contact Us form creates Leads that need to be followed-up in a timely manner by sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the Lead status is still new. Sales representatives want a list of Leads to follow up. Which two actions should the consultant take to meet the requirements? (Choose two.)

Select an option, then click Submit answer.

  • ○ Use Process Builder to send a time-based notification email.
  • ○ Create a Lead escalation rule with criteria "Lead created date NOT equal to TODAY" and "Status equals new."
  • ○ Create a dynamic report for sales representatives to subscribe to.
  • ○ Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new."
Question 9 (Topic 1)

When a lead record is converted, Cloud Kicks wants the Account, Contact, Opportunity, and Product records to be automatically created with minimal user input. Which strategy should the consultant use to meet this requirement?

Select an option, then click Submit answer.

  • ○ Create a custom quick action that creates new records.
  • ○ Override the standard Convert button with a custom Lightning Component.
  • ○ Enable the customized lead conversion setting from Setup.
  • ○ Utilize workflow rules to create records.